Cookie policy

2. What are cookies?

Cookies are small text files that are sent to or accessed from your web browser or your device’s memory.

A cookie typically contains the domain name (i.e., internet location) from which the cookie originated, the “lifetime” of the cookie (i.e., expiration date) and a randomly generated unique number or similar identifier. A cookie also may contain information about your device, such as user settings, browsing history and activities conducted while using our services. For simplicity, we also refer to these technologies as “cookies” in this Cookie Notice.

To learn more about cookies in general and how to manage them, we suggest that you visit a few educational sites, including: www.aboutcookies.org, www.allaboutcookies.org/manage-cookies,  and https://optout.networkadvertising.org/. 

3. How do I distinguish between different types of cookies?

There are three different types of cookies:

a. First party and third party cookies

There are first party cookies and third party cookies. First party cookies are placed on your device directly by us. For example, RedBlack uses first party cookies to adapt our website to your browser’s language preferences and to better understand your use of our website. Third party cookies are placed on your device by our partners and service providers. For example, we use third party cookies to measure user numbers on our website or to enable you to share content with others across different platforms.

b. Session and persistent cookies

There are session cookies and persistent cookies. Session cookies only last until you close your browser. RedBlack uses session cookies for a variety of reasons, including to learn more about your use of our website during one single browser session and to help you use our website more efficiently. Persistent cookies have a longer lifespan and aren’t automatically deleted when you close your browser. These types of cookies are primarily used to help you quickly sign-in to our website again and for analytical purposes.

c. Categories of cookies

RedBlack categorizes cookies according to their use and function, including strictly necessary cookies, analytical and performance cookies, functionality cookies and targeting cookies.  How we use each of these categories of cookies is further detailed below. RedBlack uses cookies to help us track visitor information, to learn about the behavior of visitors to our website, to ascertain how individuals respond to our marketing communications, and to support our research and statistical purposes. We further use cookies to provide, secure and improve our services, including by remembering your preferences, recognizing you when you visit our website and personalizing and tailoring ads to your interests. To accomplish these purposes, we may link information from cookies with other Personal Information we hold about you. From time to time, we may also analyze IP addresses, user agent strings or other anonymous data sources.

4. What about other tracking technologies, like web beacons?

Other technologies such as web beacons (also called pixel tags or clear gifs), tracking URLs and software development kits (SDKs) are used for similar purposes.

Web beacons are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our website, used our services or opened an e-mail that we have sent them. Tracking URLs are custom generated links that help us understand where the traffic to our webpages originates. SDKs are small pieces of code included in apps, which function like cookies and web beacons.

5. Why do we use cookies?

RedBlack uses cookies to help us track visitor information, to learn about the behavior of visitors to our websites, to ascertain how individuals respond to our marketing communications, and to support our research and statistical purposes.

We further use cookies to provide, secure and improve our Services, including by remembering your preferences, recognizing you when you visit our websites and personalizing and tailoring ads to your interests. From time to time, we may also analyze IP addresses, user agent strings or other anonymous data sources to support our uses of cookies. To accomplish these purposes, we may also link information from cookies with other Personal Information we hold about you.

6. Cookies and third parties

As detailed in our Privacy Notice, we may disclose data collected from cookies, such as visitor trends, to third parties, in an anonymous form, for research and statistical purposes, and to help us optimize our websites and the targeting of advertisements. 

Please note that although the use of data by RedBlack is covered by this Cookie Notice the use of third party cookies is covered by third party cookie policies which may be available on the relevant company’s website.  We encourage you to review the privacy practices of any third party that you choose to share your Personal Information with, as we are not responsible for the privacy practices of third parties.

7. Categories of cookies

When you visit our website, some or all of the following categories of cookies may be set on your device.

Strictly necessary cookies

These cookies enable the website to provide enhanced functionality and personalization to improve your website experience. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Analytical/performance cookies

These cookies are used for web analytics and allow us to anonymously monitor our website usage so we can measure and improve its performance and the services we provide. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these web analytics cookies we will not know when you have visited our website and will not be able to monitor its performance. We may share web analytics data with third parties that help us with the performance and improvement of our website and services.

Functional/preference cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Targeting cookies

These cookies are used to track visitors across various websites and may be set by our advertising partners on our website. Targeting cookies allow those advertising companies to build a profile of your interests and display relevant ads to you. They do not directly store your personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

In addition, RedBlack may engage third party advertisers and advertising networks to place targeted advertisement cookies. This means that data collected through these cookies will be shared with such parties in order that they can select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users to assist them in performing this service. We may also use such aggregate information to help advertisers reach the kind of audience they want to target.

8. How can you control the use of cookies?

 You can refuse, accept, accept-in-part, or remove cookies at any time by using the settings on your internet browser. 

Please note that some parts of our website may not function properly or provide you with a customized experience if you reject cookies. In some cases, you may even find yourself unable to use all or part of our website or our services. You can find further information about cookies and how to manage your cookie settings on www.allaboutcookies.org.

a. Browser and devices controls

You may also be able to configure your internet browser to warn you each time a new cookie is about to be stored on your computer so that you can decide whether to accept or reject it. The procedure for managing cookies is slightly different for each internet browser. Please refer to your internet browser’s help section for further information. We provide the following for your convenience to manage your cookie settings:

• Google Chrome – https://support.google.com/chrome/answer/95647
• Apple Safari – https://support.apple.com/kb/ph21411
• Mozilla Firefox – https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
• Internet Explorer – https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
• Microsoft Edge – https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
• Opera – https://www.opera.com/help/tutorials/security/privacy/

You also may be able to reset device identifiers by activating the appropriate settings on your mobile device. The procedure for managing device identifiers is slightly different for each device. You can check the specific steps in the help or settings menu of your particular device.

b. Interest-based advertising tools

You can opt out of seeing online interest-based advertising from participating companies through the Digital Advertising Alliance or Appchoices (apps only).

Opting out does not mean you will not see advertising – it means you won’t see personalized advertising from the companies that participate in the opt-out programs. Also, if you delete cookies on your device after you opted out, you will need to opt-out again.

c. Social Cookies

To allow you to share content on social media, some features of this website use social media plug-ins (e.g., Twitter™ “Share to Twitter” or LinkedIn™ “in” buttons). Depending on your social media account settings, we automatically receive information from your designated social media platform when you use the corresponding button on our website.  As social media accounts are governed by third parties, to learn more about specific social media cookies, you should refer to the privacy policies, cookie policies and other terms of use for your social media platform.

d. Google™ Cookies

We use Google as a partner on many aspects of our website and they have specific requirements regarding disclosure of their data privacy practices which we do not control.  The following “Stuff Google Wants to Make Sure You Know about Google’s Data Collection Technology” is provided for your information purposes:

(1) Google™ Maps API Cookies

Some features of our website and some Match services rely on the use of Google™ Maps API Cookies. Such cookies will be stored on your device.

When browsing this website and using the services relying on Google™ Maps API cookies, you consent to the storage and collection of such cookies on your device and to the access, usage and sharing by Google of the data collected thereby.

Google™ manages the information and your choices pertaining to Google™ Maps API Cookies via an interface separate from that supplied by your browser. For more information, please see https://www.google.com/policies/technologies/cookies/.

(2) Google Analytics

We use Google Analytics, which is a Google service that uses cookies and other data collection technologies to collect information about your use of the website and services in order to report website trends.

You can opt out of Google Analytics by visiting www.google.com/settings/ads or by downloading the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.

9. Cookies that we use

 Below we set out in detail the cookies that we use on this website, their function and the data they collect.

10. How to contact us

For your reference in relation to this Cookie Notice, RedBlack means:

1. RedBlack Software, LLC of 1 Bedford Farms Drive, Suite 104, Bedford, NH 03110
2. intelliflo Software India Private Limited, Unit No 1002, 10^thFloor, Lulu Cyber Tower 2, Infopark SEZ, Infopark P.O., Kakkanad, Kochi – 42, Kerala, India

Regardless of your location, if you have questions about this, Cookie Notice, or any prior versions thereof, the fastest and best way to reach us is using email.  Please contact us at: dataprotection@redblacksoftware.com.

If you prefer not to use our designated email for privacy and data concerns, you may reach us locally in the following jurisdictions:

United States

RedBlack Software, LLC
1 Bedford Farms Drive, Suite 104
Bedford, NH 03110

India

intelliflo Software India Private Limited
Attn: Privacy Officer
Unit No 1002, 10th Floor, Lulu Cyber Tower 2
Infopark SEZ,

Infopark P.O.,
Kakkanad, Kochi – 42,
Kerala, India