Kendall Maurer

Head of Customer Success

Kendall Maurer is Head of Customer Success at RedBlack Software, where she leads the organization's customer-facing teams and strategy, helping firms maximize value from RedBlack's technology and services. She is responsible for fostering strong customer partnership, driving adoption and engagement, and ensuring clients achieve their business objectives.

A seasoned customer success leader, Kendall is passionate about creating exceptional customer experiences and building long-term relationships founded on trust, collaboration, and measurable outcomes. She works closely with customers and cross-functional teams to align product innovation with evolving client needs, helping shape solutions that deliver lasting impact.

With extensive experience spanning financial services and technology, Kendall has held leadership and strategic roles at Jemstep, Invesco, Regions Bank, and BMO. She is recognized for building strong customer partnerships, leading high-performing teams, and helping organizations achieve meaningful business outcomes.

Kendall is a graduate of Cornell University and lives in Atlanta, GA with her family.